CVS offers a mix of great service and a pleasant shopping experience. Customers appreciate the pharmacists, techs, and clerks who provide personalized care, making them feel like they are at a local shop. The store is always clean, with a good selection of flowers, cards, and snacks, including tasty individual truffles. However, some customers have reported issues with rude staff and repeated phone calls about prescription refills, leading to frustration. Overall, CVS is known for its positive aspects but has room for improvement in customer service.
Both sales associates that I worked with at the front register were wonderful. I was using coupons and having some hiccups and both were extremely gracious and kind working with me to figure out what was going on with the coupons. I felt like a problem child but they insisted that it was not a big deal. I really appreciate... read full comment
July 2024
Convenience and Drug store. Surprisingly, they also sell a LOT of "As Seen On TV" products too!
September 2023
Pharmacists, techs, and clerks go above and beyond to give top notch service leaving the customer feel as though they are not shopping with a corporation but a local Ma ‘n pop shoppe! Carepass is worth every penny and I highly recommend the service!!
