Genfed Financial Credit Union is a not-for-profit institution serving Ohio, Illinois, and Indiana. Owned by its members, it exists for their benefit, striving every day to be better than a bank. Members report great, friendly, and helpful customer service, describing staff as knowledgeable, welcoming, personal yet professional, and always happy to help. Many express being extremely satisfied and comfortable, highly recommending it for all banking needs. With a focus on members' best interests since 1937, it offers convenient access, the best products and services, and returns profits through better rates and lower fees.