Firestone Complete Auto Care in Warren, OH, has earned a reputation for friendly and attentive service. Customers appreciate the convenience of online appointment scheduling and minimal wait times for services like oil changes. Staff members are described as polite, friendly, attentive, and personable, keeping customers informed throughout the process. Many reviews highlight the thoroughness and care taken with vehicle repairs and maintenance, including tire sales, oil changes, and inspections. Some customers note that repairs are completed promptly and that their overall experiences have improved over time, especially when staff changes occurred. However, there are comments about pricing, with some feeling that services are overpriced compared to other options, although customers acknowledge the quality and thoroughness of the work. A few reviews mention minor issues, such as incomplete service tasks like not replacing the mileage sticker or resetting the oil indicator, but these are not common. Overall, Firestone Complete Auto Care offers reliable auto care tailored to each vehicle, supported by a helpful team and convenient services. For Warren residents seeking dependable, comprehensive auto maintenance and repairs, Firestone provides a trusted option with friendly service, though some may find the prices higher than other providers.
Took a little longer than expected but service was good
May 2024
Very happy with the work they do to all my vehicles
May 2024
I was able to make an appointment online for the very next day. As soon as I walked in I was greeted, and given an estimate for cost and wait time. Everyone there was polite and friendly. I am getting ready to schedule my second vehicle for an oil change at the same place.