“Jeremy was amazing he helped me upgrade my phone to a new one and an Apple Watch. He was very friendly and explained everything to me cost wise and what I was getting charged for and how everything worked”
“Professionalism, expertise, accuracy, respect! That was my experience with Austintown's Verizon TCC Office! Liz was so helpful in this transaction! She made me feel comfortable and was able to answer all of my questions with ease! She is an excellent representative of your company's high standards!As Liz was explaining my options and how to use my phone and tablet, it occurred to me that other "seniors" would benefit from learning about using their phones more effectively if hands-on classes were offered. It might take away the "fear factor" while being great PR for Verizon!Thanks, again, for employees like Liz & for continuing to offer fine products and incentives!”
10AM - 7PM
5840 Youngstown Warren Rd, Niles“Ricki was willing to go the extra mile to accommodate my wireless needs. Highly recommend this store. If you’re looking for a friendly and hassle-free customer service experience, look no further.”
“Trevor helped me transfer my phone from one carrier to another and also helped me restore my phone back to where it was before the transfer. My husband and brother both passed away and I thought I lost everything. He saw how important is was for me to get everything back.”
“When I was at the store, I was treated very respectfully and was shown with so many phones and speakers on promotional price. Love the fact that cricket always has the cheapest price for better phones.”
10AM - 8PM
2205 State Rte 5, Cortland“The service was great!!!!!!But the store location and lighting are horrible!!!! I can't believe AT&T won't do anything to improve the site!!!!Maybe if AT&T took the site more serious it might improve the sales!!!!”
“Ryan was amazing.. happy to help and knew how to address my needs. Helped resolve my issues and helped me to get done what i needed to in a short time and it was done right. ATT needs more representation like Ryan. Thanks so much!”
10AM - 8PM
5555 Youngstown Warren Rd Unit 318, Niles“We went to Target to set up a phone and they screwed us over. When we came here they were so kind and helpful. They explained everything to us and walked us through the process of fixing it.”
“From: Metro To T-Mobile They're A Force To Be Reckoned With That's Why I Chose Them For Years Not One Problem Yet That's When I Knew I Had It Going-on ? ? ? ing None Stop 5stars #MyPhoneCompanyRocks”
“Anu was extremely helpful with all of my needs today. I came In to upgrade my phone and he helped me do just that. He had a great understanding of the phones as well as the best one for my needs. Through his great customer service I decided to even add a line. Having been with Criket for many years this was the best experience I've had. I will continue to be a loyal customer with cricket as well as send as many folks as I can to Anu! Thank you!”