“I have been in this store since 2 hours because my iCloud was totally messed up and couldn’t even get into it and this lady Tej right here, she fixed everything for me, it took forever to set it up all again but with all the patience and dedication she it happen and I’m so glad and happy she made it work after all! Incredible work by her. Totally appreciate it!”
“I'm very pleased with the courteous help going with the mile for upgrading my phone. Anu is very very good guy even helped all the customers very quick I've seen. Thank you Anu.”
“There is this representative Tej, who helped me getting a brand new phone and transfer all the data from the old one, she is really very kind, sweet and I visited her before couple of times for the troubleshooting and she was very very helpful. Highly appreciated and recommend you go visit her!”
“Candy was such a down to earth incredible person! Didn’t make things awkward at all while upgrading my device. Talked like we’ve known each other for years!!”
“I hope Verizon realizes the amazing asset they have in Jamie! She is an excellent saleswoman and a wonderful, customer friendly young woman to talk to. She helped me in every way possible and I enjoyed the experience.”
“I have been using this store for a few years now. They are very forth coming and upfront about the devices and everything. I will continue going to this store as long as the service stays the way it is.”
“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”
“Sunday 03/15 I arrived at about 4:00. it was busy. I was number 10. I don't expect a full work force on Sundays. The two employees were doing a fine job. One customer ahead of me was very rude to the young lady because he had to wait so long. He walked out in a huff after telling her off. She was kind, and apologized. She had NO reason to apologize to such rudeness, but she did. She felt horrible, putting her hands on her face as he left mad. I felt very sorry for her. Then it came my turn at about 4:56 or maybe 5. The one customer behind me got up and practically demanded they take him anyway. He wanted to buy a phone or something that would take a long time. Both employees were very kind, with explanations, but he kept on ranting and raving, accusing them as if it was their fault, demanding their names to report them. I'm only writing to ensure you that your two employees were very kind. It was no fault of theirs. I hope they get a raise. I signed in as Kat”
“This is the best phone store, they got me S25FE for $55. Sunny is absolutely amazing, he is so helpful and kind. He also gives the best phones deals and deals for accessories.”