Ballard Designs Outlet in West Chester, Ohio, offers a fantastic shopping experience for home décor enthusiasts. Located conveniently on the corner of Union Centre Blvd and West Chester Rd, this outlet features a wide selection of discounted items, including clocks, lamps, rugs, wall art, towels, and tables. Customers appreciate the unique finds, such as functional storage solutions and beautiful furniture at low prices. Many products are brand new or slightly damaged, making them great deals. The service at the outlet is highly praised, with staff consistently going above and beyond to assist customers. While shoppers enjoy the quality items and bargains, it's important to note that the store only accepts card payments. Overall, Ballard Designs Outlet is a beloved destination for those seeking stylish home goods and exceptional customer service.
Lauren, Taylor and Yaz were all so helpful with my purchases. They continued to inforn and assist in ways to overcome the obstacles. I was extremely pleased with their level of customer service.
June 2026
The staff were so friendly! Tay, Yaz, and Michael helped me so much and had such great input on what I should pick up for my home. Such a fun experience thanks to them!
May 2026
Vicky (apologies if spelling is wrong!) was SO helpful during our shopping trip. She pointed out some nice pieces and deals, plus gave us a recommendation for a delivery service that was great. We got an excellent deal and the piece is high quality.