altafiber Store - West Chester
Hours:
7731 Tylersville Rd, West Chester OH 45069 Hours
About altafiber Store - West Chester
The altafiber Store in West Chester provides excellent and friendly customer service, with knowledgeable, fantastic, and professional technicians and staff who answer questions clearly and efficiently. Customers report seamless transactions and quick resolutions to billing or service problems, often with staff going above and beyond. The store has been at its Tylersville Road location for over a decade, serving the local community. It is confirmed to be open. Some customers note a smell in the store, while others strongly criticize the company's offshore customer service representatives, contrasting them with the highly-rated local store. The business helps customers connect their homes and offers promotions, including a discount for Veterans.
Most Recent Reviews
June 2024
My father has been dead for 37 years. My 84 year old mother kept her phone in my dad's name. I had to order a death certificate so she could cancel her phone. It's amazing how business over steps the rights of the surviving spouse.
April 2024
Went in to update our fioptics equipment. They made it simple and scheduled our date quickly.
March 2024
I was very impressed with the store very nice the staff members were very courteous with chipper attitudes...
More Comments(95)
- West Chester, Ohio
