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December 2023 by Kyle Peavley
Alecia was wonderful. I missed my reservation appointment a few times but she was nothing but pleasant about it and still got things taken care of. Very friendly!! The property looks amazing that’s why I chose to rent here. Very clean and two loading bays! I’m leaving my current storage company for this facility because it’s upkept way better and climate control here actually is a normal temperature. My current company public self storage has their climate control set to 45 degrees which makes it miserable to unload and do business inside but CubeSmart isn’t that way at all it’s a very normal temperature. Plus they have indoor 10x30 units which is so rare to see! Thank you!!
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November 2023 by Aloha Brothers
This is a very nice place. Clean and very safe. I love the code at the door. They have trolleys to use.
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November 2023 by Nick Rains
The person that helped me check in was very helpful and very friendly. The facility was very clean and seemed very secure.
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November 2023 by Mark Pelfrey
I have been renting since April and just recently got another unit . The ladies in the office have been “Super” helpful and attentive to our needs . Unit and building is always clean and maintained!Would continue to rent and suggest to family & friends .Thank youMark A Pelfrey :)
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September 2023 by Jason Diegmueller
Earlier today, I made the journey to CubeSmart Self Storage so that I could evaluate them for my storage needs. While I ultimately did not become a customer -- my storage use case turns out to be better served by a facility with outdoor access -- I felt I had to come here to provide a review:If you require super secure and/or super climate controlled indoor storage, this is the place. Fantastic new facility.But the real reason I came here was to call out Alesha and Jennifer by name in hopes that the franchise owners of this location will read it. These gals literally opened the door for me as I walked in. They talked me through the storage options, showed me the loading area, personally showed me the Cubes, even laughed at one of my corny jokes. These ladies are doing right by CubeSmart, representing the brand and this location in particular quite well.
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September 2023 by roland banks
The staff was so helpful and very supportive of me and my situation. They made me feel very relaxed and comfortable during my very challenging move.
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August 2023 by Alex Witmer
Great customer service, easy and safe access, loved the available carts for use and climate controlled unit
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May 2023 by Gary Carlson
Alesha and Jennifer were great to work with. We rented a 10X20 unit. It was spotless and easy to access. Alesha took the time to explain all of the important information regarding the contract and accessibility to the space.
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May 2023 by Brenda Loren
I am thoroughly pleased with my experiences with the CubeSmart staff and the facility itself. Staff are consistently friendly, helpful and accommodating. The facility is modern, classy, & clean, very safe & secure (good locks 24 hour monitoring), and easy to access (365 days a year, 6am and 10pm). Prices are reasonable especially if you catch a promotion.What more can one want? I will use them again when I renovate my 2nd floor!
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May 2023 by Drake Drones
Great service. Ladies at the front desk were courteous and professional. The unit is very clean, well lit and is new! Highly recommend the store.
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May 2023 by Gary Koesters
Staff was very helpful and courteous.
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May 2023 by Sara Mueller
Super staff and super clean!!!
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April 2023 by Marc S
Great service. Easy to reserve and setup.
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April 2023 by Cathy DiBiagio
We currently have 2 units in another part of town and are in process of cleaning those out and moving items to the West Chester facility. There is no comparison...these units are clean, easy to access and well priced. So very happy we found them!! Thanks
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April 2023 by CJ Kessler
Started working with Alesha and Beth. I worked mostly with Beth as Alesha had a medical emergency. Both were delightful and very helpful explaining the facility and renting options. The unit I rented was on the first floor and the whole place was clean and easy to access.
