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February 2024 by bengal4lexie
This CVS is a chaotic mess!! Their phone system is awful if you just have a question for the pharmacist. Today I encountered a very rude employee. Some of the staff are very friendly, mostly the young ones and the actual pharmacists. I’ve been filling my Rx’s for over 20 years but it’s time for a change. The rude lady today was the last straw, and too many times I’ve had to wait way too long, sometimes days to fill a Rx.
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February 2024 by Kevin Baechle (Kbaechle)
Absolutely ridiculous that your website shows pharmacy is open until 9 pm but you close the pharmacy at 6 pm. People need there medications please do the ethical thing and accurately post your hours. Now I have to go another day trying to get my medication due to CVS locations with in accurate hours posted.
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November 2023 by Stephanie Gati
TERRIBLE. Get texts/calls saying a prescription is ready…. Show up to pick it up… they don’t even have the prescription on record. Have had to call days after a prescription should have been filled…. Then they tell me it can be ready in a few hours? So I have to call them to ensure they are doing their job while I’m out of medicine because no one decided to check the incoming scripts for the day/week. 50/50 on customer service. There are some nice people that work in the pharmacy, but I have also experienced sassy, incompetent, and flat out rude employees here. Would NOT recommend in 100000000 years.
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October 2023 by Damber Kafley
I would give no star if there was an option. I walked in the pharmacy at 2:05 pm when they just opened after the lunch. I walked in and the stand on the line (there was no one on the line). They didn’t respond my wait. I had to wave at them to get their attention. A guy (pharmacist) told me that they are closed and started cracking a joke on me. I felt so humiliated and harassed. I could not believe that the place where people aspect the service and treatment from has this kind of unhealthy environment. I asked for help to find a medication for my toddler but they acted rude and did not answer my question. I would never go there again and I do not recommend anyone to go there. This place is a complete joke. Don’t trust them.
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August 2023 by Morgan Bishop
staff is very rude. i went back for a billing question and was met with the rudest staff questioning me, telling me why i was wrong and trying to make me feel stupid. instead of calmly explaining what was wrong. i don’t think they understand that they are dealing with people of multiple different medical needs, mentally and/or physically. show some compassion.
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July 2023 by Deasia Seldon
Scheduled for a blood test for hCG pregnancy test only to be troubled by provider Sarah advising me They are short staffed and cannot provide services without 2 people! I drove 30 minutes for this service and waited 30 min in lobby because they want you 15 minutes early to be 15 minutes late checking you in. instead of reviewing appointments they have before hand and contacting patients to see what they need since they have limited services they are able to provide.! Learn world class customer service it is lacking tremendously in today’s world!!
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July 2023 by Steve S.
I just arrived a minute before they closed for lunch, but they wouldn't allow me to pick up my script. Whatever happened to customer service?! If I was a minute later then I would understand, but they just finished helping someone else when I got there.
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July 2023 by CTM
Do not go to this CVS ALWAYS OUT OF MEDS RUDEST PHARMACY WORKERS EVER. I HAD THE MANAGER GIVE ME THE FINGER WHEN I ASKED WHY YOU DIDN’T LET ME KNOW MY MEDS WHERE OUT OF STOCK. I HAVE A HEART PROBLEM AGAIN DO NOT TRUST YOUR HELTH TO THIS CVS
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June 2023 by EasyStreetGarage
Poor service, after two attempts to pick up my prescription this week it’s still not ready. This is not the first time I’ve had this problem at this location.
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June 2023 by Pikmin 4
Customer service was nice. I got photos printed for only a dollar in a couple cents very cheap I was a very big fan of this. The entrance doors are weird like weird I don't know how to describe them but like weird
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May 2023 by Ariel Lebron
Honestly the drive thru pharmacy is a joke. They will let people sit there and wait if a prescription is not ready.. the point of a drive thru is to be quick. Not wait 20 minutes for someone else’s to be ready. And they let them wait there instead of telling them to come inside it to come back when it’s ready. It’s very inconvenient when trying to get my infants medication and he’s just screaming. What should’ve been quick was 30 minutes and I was the third car in like with 4 behind me.
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May 2023 by khayla slemp
I worked at CVS and we had a strict 15 minute rule if a patient was sitting there. Our location was one of the busiest as well (not an excuse). We were just told that it was well over an hour. Imagine getting home from surgery, unable to walk and the poorly managed CVS is incapable of doing their job. CVS needs a new pharmacy manager.
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March 2023 by Chris Vander Valk
Pharmacy is very understaffed and staff there is rude. Latest visit was told prescription would be ready in 20 minutes. An hour later they told me again it would be 20 minutes.
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December 2022 by Kyle DC
This location is so much better than the one in Target at VOA. These people are much nicer, more responsive. One thing you all need to realize is people in the medical field are working more than ever. My issue with the VOA cvs inside Target is how rude the pharmacist there was. Always talked to me like I was stupid too, and I understand being overworked but an entire day to fill an antibiotic? That's insane. Anyway, these are good people working here, informative and make it quick. Going to the pharmacy always sucks, I switched here about six months ago and glad I did.
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December 2022 by Amrit Gill
People that work CVS at Night Shift around I think seven or 7:30 pm Only at the pharmacy site they are so rude didn’t want to answer doctors phone when they knew that my daughter had a really bad infection and she need her antibiotics I stood at the counter for half an hour and nobody came and asked me if I need help it’s the worst pharmacy to ever go for your child medication ! I asked him to call the doctor so if they don’t have the this antibiotic the doctor Wrote if they will send another one but the guy is like I can’t call the doctor so I waited for a while and then I end up calling another pharmacy to find out if they have this antibiotic for my daughter so they didn’t even pay no mind or nothing they’re so rude .. i’m only giving them one shot I wish I can just give them a zero star