Michaels in West Chester, Ohio, is a popular destination for craft lovers and artists. It offers a wide range of craft supplies, including art materials, fabric, canvases, yarn, knitting and crochet supplies, frames, floral arrangements, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines. The store is known for its extensive selection and helpful staff. Customers often praise the friendly and attentive service, especially highlighting staff members who go above and beyond to assist with product choices and ensure customer satisfaction. The framing department is particularly outstanding, providing quality services for framing needs. Michaels also caters to party planning, offering balloons, decorations, gift packaging, favors, tableware, and seasonal decor—all available in one convenient location. Visitors appreciate the variety of products, which sometimes includes unique items like eyelashes for craft projects or specialty watercolor paper. The store’s generous return policy and willingness to accommodate customers—such as allowing returns without hassle—create a positive shopping experience. Many customers are willing to travel several miles to shop here because of the great selection, helpful staff, and quality customer service. Overall, Michaels in West Chester is a creative hub that helps customers bring their ideas to life with a broad assortment of supplies and friendly support.
Has a wide variety and is always running some type of sale.
May 2024
Cora was amazing. I bought some tips for my store to replace the ones we lost and when I went in I saw another set. She LITERALLY helped me pick each piece and make sure we had a complete set. I am a Michael's fan for LIFE!
February 2024
Very considerate workers. Made the experience wonderful. Will be coming back to this location.
