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February 2024 by Bob Mills
My parents and brother all had pre-paid services set up through Neptune Society. In each case, they made a difficult time less difficult. Ben and the local staff were fantastic and made everything as seamless as possible. Highly recommended.
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January 2024 by Rane Walker
From day one the company showed a caring and professional approach and helped me through this difficult process.
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December 2023 by A Csakvary
Neptune Society and Ben helped to make a terrible time in my life easier. They are very professional and kind.
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December 2023 by Barbara Ennis
It was very easy to make the arrangements for our cremations. Now that's one less thing we have to worry about. And if we happen to be away from home, they will get us back home.
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October 2023 by Joan Pitstick
When a loved one passes away there is no say to describe the heartache and emptiness it leaves you with along with the shock and pain that comes immediately. Anout five years ago we realised that we were going to have to make some decisions on what we were going to do and what was best for each other and the family as a whole. We saw an advertisement for Neptune Society and read the article. It sounded interesting but we still knew little about it.I had been talking to my sister and asked if she knew anyone who had chosen this organization for the end of life. It was then that she explained her own husband had chosen this service some years ago. He traveled with his job and with Neptune his remains would be shipped back home from wherever he was at the time. We made an inquiry and a rep came to our home. Funerals are expensive and often a hardship on a family. With Neptune you pay a shall amount compared to what a mortuary charges. My husband passed rather suddenly, I was not ready for it but Neptune was only a phone call away. We sat with our loved one and his nurse called the 800 number. An attending team came and got our loved one and took great care with him. He was taken to a facility where he was creamated. He was placed into a prechosen urn and returned then to the local Neptune Office. This service was all paid for in advance over the period of those few years. The people at Neptune are very hospitable, kind, understanding and caring for both the patient and the family. I had no worry over anything , every detail was taken care of. We were able to give him a quiet loving send off for a minimum amount of worry or money. We spent on everything less than the cost of just a gravesite or coffin. I know he would have been happy with how we said , “ Until we see you again”.
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September 2023 by jana quinlivan
Anyone interested in learning more about cremation and its costs etc should really call Jena Rutter at the Neptune Society. She will answer all of your questions and help you in any way that she can without any pressure tactics. You can’t lose because even if you walk away, you will have learned all the facts!
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August 2023 by Randall Manning
Jena Rutter made a very professional and effective presentation. All questions were answered and the paperwork was simplified when necessary. I had heard about the Neptune Society years ago, which was why I sought them out when I felt I needed to start making my final arrangements. I just wish my wife had done the same.
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August 2023 by Judith Niedwiecki
Our experience was absolutely great. Everyone was so kind and caring. They made our experience as painless as they could. If I just needed to talk to Ben he always answered my call. If you are ever in need of a crematory I absolutely recommend The Neptune Society. Thanks again for all your kind caring help.The Ronald NiedwieckiFamily!!!!
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June 2023 by Sherri McMillion
Neptune Society really was amazing to me and my family after I lost my mother at the end of March(2023)Ben kept in touch with me to make sure I was doing ok on several occasions & always made sure to keep me in the loop as far as what happens next & made sure I approved everything being done. Safe to say Neptune Society went above & beyond anything I had expected & that left me very satisfied. It's a place I highly recommend for comfort & support during the hardest part of life....Thank You to all of Neptune Society for being there for me & for my family....
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May 2023 by Stephanie Carnevale
The Neptune Society’s customer service is impeccable. Ben was a pleasure to work with from start to finish and Elizabeth has reached out to me several times even after our business was concluded to offer kind words and bereavement services.Highly recommend!
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March 2023 by Kerry Thrush
My father paid for his own cremation service. Years ago when he made this investment in Louisville, KY. he was excited to explain to me what he had accomplished. The cost was reasonable and he was impressed that the services could be accessed in different states.Dad came to live with us in Cincinnati, Ohio 9 months before he passed away. When he did pass away the Hospice nurses were very familiar with Neptune’s services. All we had to do was show them Dad’s Neptune card. They made the phone call and all the details were taken care of by Neptune. They were kind, professional and courteous. Within two weeks I was contacted to pick up my father’s remains. I simply drove to their office and retrieved his remains that afternoon. I didn’t pay a penny. That all the costs were covered and details squared away was yet another gift my father gave me…even after his death.I give Neptune my highest endorsement and would recommend their services without any qualifications.
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March 2023 by Tina Dayhaw
The Neptune society is especially important part of my future life. Making arrangements for my end of life was easy, affordable, and esteemed. It was a relatively quick and easy experience, that will provide my family the ease that I hope to leave them with after I am gone.
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February 2023 by jeff lowe
My father took care of his passing in advance with the Neptune Society and was I ever glad he did. The services rendered, the staff and the simplicity of the complete process was nothing short of an AAA company. This includes before, during and after. I highly recommend Neptune to anyone and everyone.
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February 2023 by Greg C.
My sister chose Neptune Society to handle her cremation. After her passing, I found them very pleasant to deal with. They are very compassionate and patient.I would highly recommend them for final planning.
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December 2022 by Janeen Coyle
Neptune Society did an outstanding job of taking care of my Mom. Respectful, kind, and always there to answer a question. Much appreciation.
