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March 2024 by William K
Sales reps were not helpful and rude. They gave me wrong information. I called customer service and my issue was fixed within minutes. Only reason to go to a physical location is to get tricked into paying more than you need to.
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February 2024 by Elle Kaelin
This store helped me tremendously and saved me hundreds of dollars with their internet provider. It works great!
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February 2024 by Edwyna Mckee
Devin solved my malware problem in about 60 seconds, returning my trusty phone to its normal organization and operation. Whew! Love that guy?
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June 2023 by patrice c.
I went I. To get new phone,2 days later I get double billed.I call customer service and was told I had to go back to this location to fix issue.Brandon was as helpful as tick on a dog he kept blinking at me lik I was bothering him with issue and repeatedly had to go to the back to get answers. The manager Richard would not even speak to me. For the Amy of time I spent at this store and money you would think someone would care.All I got was excuses how it was a mistake but nobodies fault. Now I hav to wait 2 months for refund. Sav ur time do not go to this location
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April 2023 by Katrel Jones
This store has more open space to walk around and the sales associates are friendly, knowledgeable, and patient. The layout feels more welcoming than other t-mobile stores so I assume it's a newer layout.
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March 2023 by Anne Holbrook
Took a long time to get the right info and get plan and phones to work. Caring people that just need a little more experience. I would recommend T-Mobile after I get rid of another error message-no mobile or cellular now! Check out online deals and fine print because not necessarily the same as in store. Confusing for customers and employees!
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March 2023 by DasMouse
Frank is the best! He helped me with my Galaxy issue.
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February 2023 by Brad Chambers
I can't give an honest review until the returned experience today with the overall outcome on how the service is handled in the case of having to return yet again another google pixel 6
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January 2023 by Nana Anokye
This place is good and is more quick and very kind to you
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January 2023 by Ronnie Johnson
If you need the best plan for the best value with the best customer service got see Lindsey P. At T-mobile on rt 747. She was amazing she helped with questions and made sure I left happy with my purchases. A++ service with a smile the whole time.
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November 2022 by Rocky B
Very nice employees and informative
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October 2022 by Aashish Shah
Too many Sales people sitting ideal.
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July 2022 by Bradley Reeves
Quite an unique experience at this location! This store just got remodeled and looks amazing. All of the sales staff was super friendly and helpful and got my phone issues all figured out. One of the better stores around.
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July 2022 by Kofi F
Came to this location bc I cracked my privacy screen which is insured, was told by the young lady that they could only replace it with the go screen & that I would have to go through the manufacturer to replace the one had. Was forced to drive to Rookwood which is over 25 mins away & Brent took care of it in less than 10 mins
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June 2022 by Daniel Gleason
Quick and easy in and out. Great service!
