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November 2023 by Unicorn Crisis
I cannot speak highly enough of Phil and everyone at this shop!!Phil was one of the very few mechanics who talked to me with respect when I was calling around for estimates on the repair of a busted catalytic converter.Phil prepared me for other potential costs in regards to parts that might also be damaged due to how my catalytic converter broke. I really appreciate this as it not only shows he knows what he's doing, but it helps understand the full potential cost.I know this shop is honest and is not out to nickel and dime you. Even if I move across town, I will come back to Thomas and Sons as the service and attitude was that amazing.Did you know they do tires too?? Saves from having to drive all over to get different things done.Thank you so very much for everything Phil and team!
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November 2023 by Kristen Fossum-Bonifield
Dealt with the first catalytic converter (car has 2) and an oil leak, very understanding of our situation. car ran better than when we first bought it a month ago.then dealt with alternator and shredded serpentine belt.first repair job was done quickly and was VERY accommodating to our work situation so that we were able to pick it up. Second repair job they did SUPER QUICK! and understand how much we need our second car to make things work w all our schedules.great people. Great work. will be our mechanic from now on! very happy with their work and consideration!Told you I'd give a good review if you did good work ^_^ you did great work!Service: Engine repair
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March 2023 by Danielle Johnson
Thomas and Sons is the best. They arekind, honest and fast mechanics. I love supporting small family owned businesses when possible and I’m so happy to have found them. Paulee went above and beyond to make sure my car was in good working order and did a lot of work in 1 day. We will definitely be back with any car service needs.Services: Engine repair
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March 2023 by Timothy Mann
Great service! Friendly staff! I got my money's worth! Highly recommend.
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February 2023 by Don Brannen
They evaluated my vehicle and did not charge me! What a wonderful garage.Services: Transmission
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February 2023 by Lonnie Halcomb
Paul and crew stayed over to take care of my tire needs, kind and curious service. Definitely recommendService: Auto tire replacement
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January 2023 by Emily Curtin
The rear differential went out in my car and I knew I wouldn’t be able to get it very far for repairs. I found Thomas and Sons online and it was so close to my house I decided to give them a call. They got me in the next morning and had my car fixed over the weekend. They were extremely friendly and helpful and the cost for repair was not nearly as bad as I expected. Offered to rotate my tires for free in 5K miles. Definitely recommend.Service: General repairs & maintenance
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January 2023 by AR C
If you own any European car. AVOID!! They will use domestic oil and destroy your engine! Not only the oil but they will charge you for OEM parts and use the cheapest parts they can find!!! I cannot speak on domestic vehicles but they will blow your euro car because they are not qualified. Don't make the mistake that I did.
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September 2022 by Belle Liberty
I can't speak highly enough of Phil and the service Thomas & Sons offers. They can and pretty much have done EVERYTHING for my family's cars for over a decade. Not only do they do a great job repairs and maintenance, they also work with you on what is critical, what's not, pricing options on repairs and parts. Basically, they treat you like family and help you figure out what you absolutely need right this minute versus something that's recommended but can wait. If you, like us, prefer to keep your cars 10 or 15 years, and have teenagers driving them, you know you may eventually be looking at some of the more expensive repairs. I wouldn't go anywhere else, honestly. Thomas & Sons is the most fair, helpful and skilled team out there. Phil is a pleasure to work with. I think I've cried on him once or twice, and always ended up with a smile knowing things would be alright. It's so nice to work with someone I can trust and who obviously cares about the work and the customers.Services: Oil change
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July 2022 by Thomas P.
priced himself out of a sale overpriced wanted 600 dollars to replace a window motor outrageous. Guess they can charge dr prices now. That's 2times higher than the dealer. 200 for the motor i can get it for 60 and 400 dollars labor. I need the weed they smokin.
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June 2022 by Jonathan
Phil went above and beyond when I called to see if this shop performs used vehicle inspections. His honesty and knowledge when I asked about a particular make and model from a Cincinnati dealership surpassed my expectations. Even though he isn't my mechanic, Phil still gave great guidance about the vehicle. He also offered further insight on how to view other vehicles for potential purchase. If I need any used car inspections done in his area or if I have a friend (again in his area) who require the services of a trusted, savvy mechanic, I won't hesitate to recommend Phil at Thomas & Sons.
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February 2022 by Elizabeth Eicher
I think Thomas & Sons is the most helpful in you know loyal and down-to-earth like real people these days you can find and would send any one of my vehicles and anyone in my children to go to them is 10 out of 5 stars one of the only auto repair places then I'll send my vehicle to and tell him to fix it without even getting the quote cuz I know whatever the quote is will be reasonable and it'll be done right and you can't really put a price on safety when it comes to your vehicle I help you!!!!
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December 2021 by Terri Jung
My car was sick, really sick and I took it to Thomas & Sons. My only contact was with Phil and he could not have been more concerned and helpful. They determinedwhat was wrong with my car, stuck to their estimate and delivered my car back to me no longer sick. I was a first time customer but a lifer now. Thomas and Sons will always be my go to automotive shop. Recommend them 100%.Services: Tuning
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December 2021 by David LaFleche
Phil, Paul, and everyone else will treat you like family. Their work is excellent and they actually try to save you money. We've been customers for years.
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December 2021 by Crystal Wentz
My husband and I have used Thomas and Sons Automotive for several years. They are very fair and honest with us, easy to schedule with, and I enjoy supporting a local business owner. Thank you!Services: General repairs & maintenance