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January 2024 by Eric West
Just stopped in and asked if they do battery checks. The lady behind the counter scrunched her face and said "pull your car upfront" as I walked out to move my vehicle I heard her say "can you do it, I don't want to go outside" to her coworker who already had a customer. I then turned around and told her nevermind I will go somewhere else. It was extremely unprofessional. I recommend skipping this place and heading to autozone.
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December 2023 by Scot
Customer service there is lacking. The staff will ignore you at times while you wait or are just plain rude. Seems like they go thru a lot of staff, different face all the time. Better to go-online and order from Griots where the prices are better. It is even better to order from Amazon and get it shipped so you don't have to waste your time in store. Need to get under-cover boss in there.
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September 2023 by Scottie Weaver
I just walked out after standing in line by myself for over 10 mins. Nobody behind the desk. One employee was just talking to someone about non car related stuff. Looked st me and never offered to help or say someone will be with you shortly.One employee was helping someone outside and when he came in he ignored me standing there and walked right pass me to go behind the counter. Then answered a call and went to the back to not return to the front. Horrible customer service. Went to Autozone.
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September 2023 by Daniel Spence
Excellent service associate Dean went above and beyond to get the part for me that I needed and it was greatly appreciated
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August 2023 by D Thompson
I sometimes forget why I hate going in this store & stop in because I'm in the area. This store has the most unhelpful, unfriendly staff. It's a bunch of grumpy old men that don't want to answer any question. I'd suggest going up the road to the NAPA store - just about a quarter mile up State St.
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August 2023 by Mr. Branham
Great service. When you go in they will help you and give you great service. However, the prices are well overpriced. You can walk right next door to Walmart and get the same item for $5 less. Depending on what it is now, they do carry more in-depth items for cars than the Walmart next door. However, if you looking for oil antifreeze or something like that, simple car things, car wash, wax or anything like that you can go right to Walmart and get away better price. But if you're looking for actual parts, you got to go there and it will give you good service
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July 2023 by Kevin Metzger
They had my oil and filter and recycle oil.
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May 2023 by Jill Hotchkiss
Just spent ten minutes at the counter waiting to be helped (I’m the only person in the store.) An employee finally gets up from a chair in the back of the store, looks right at me, then sits back down; no “Hi, how can I help you?” Or anything! There are too many other places in town to shop for auto parts. I promptly walked out of the store.
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March 2023 by Ralph lyonel Francois
Very good service.
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February 2023 by Carolyn Jamison
Looking for plate covers with screws and caps,not available in black.Pleasant staff
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November 2022 by Amy A
I like going to this location, the guys are super nice and professional, they helped me install my windshield wipers last year on a cold winter day.
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August 2022 by MC Walker
Service was fantastic from Will today he treated us at the door but then also went above and beyond with his extra services that amazed me!
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August 2022 by Rob Bobel
Very helpful staff. They helped me find the correct part the first time.
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August 2022 by Jared Fisher
Helpful staff and easy to find the parts that I needed!
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February 2022 by Tricia Allen
I can drop off UPS packages there.