Firestone Complete Auto Care has been serving the community since 1926, offering a wide range of vehicle services at their Westerville, OH location on S Sunbury Rd. Customers appreciate the comprehensive solutions available, including tire sales, standard maintenance, and repairs for all vehicle makes and models. Many reviews highlight the quick and efficient service, with one customer noting a prompt pre-purchase inspection, where they were shown issues like a leaking water pump. While most experiences are positive, there are occasional hiccups. One customer mentioned a lack of communication regarding their car's completion and a mix-up with new wiper installation. However, staff members like Cody are recognized for their helpfulness and commitment to customer satisfaction, turning potentially negative experiences into positive ones. Over the years, many locals have relied on Firestone for trustworthy service, with reviews praising the professionalism of the staff and the transparency in addressing vehicle issues. One customer even expressed confidence in the service after nearly 15 years of loyalty. Overall, Firestone Complete Auto Care in Westerville stands out for its reliable service, knowledgeable team, and dedication to keeping vehicles running smoothly.
Friendly and pretty Fast Service at this location. They're busy, so setting the initial appointment isn't always easy but they are Respectful of your time!
June 2024
I needed a pre purchase inspection done and they were able to get me in and taken care of quickly. I was even taken back into the shop and shown where the water pump was starting to leak. Thanks for the fair price and great service!
June 2024
Prompt, the staff is always friendly. I feel their prices are reasonable
