Kohl's offers a convenient shopping experience with daily savings, Kohl's Cash, and hassle-free returns. Customers can shop for a variety of brands in fashion, footwear, and beauty products by Sephora, as well as home decor items, all designed to fit different styles and budgets. The store emphasizes community support through Kohl's Cares, contributing to healthier and greener communities. The staff is generally friendly and helpful, with many praising their kindness and willingness to assist, whether helping save extra money or offering personal gestures like hugs. Customers appreciate clean and neat stores, especially the Westerville location, where the staff is known for making shoppers feel welcome and comfortable. Returning items, browsing, and finding good deals are easy thanks to attentive associates. Overall, Kohl's is seen as a friendly, inclusive store that values its customers and community.
Friendly, helpful staff. Very clean, organized and well stocked store!
January 2026
I have yet to see it busy at this location. I always feel like I get extra customer service. Quick checkout, fast pickups, and a clean store.
January 2026
Went the day after Christmas and the return line was super busy, however it was impressive how quickly I was in and out of there! Thank you Khol’s for respecting other people’s time!
