Kroger Pharmacy in Westerville, OH is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacy team is known for being helpful, quick, and for finding discounts. Staff are described as knowledgeable, friendly, professional, and genuinely caring, remembering specific customer needs. They offer vaccinations, clinical services, and advice. However, some customers report phone representatives not introducing themselves and price inconsistencies on medications. The pharmacy provides convenient online tools for prescription transfers and refills.
Major shout out to the pharmacy team who helped me quickly when I was feeling miserable and for finding discounts that saved me $$$$.
July 2024
1. When I called, the representative answered the phone but never introduced themselves, so I don't know who I spoke with. 2. There is a price inconsistency. The price for the same medication I picked up last month has gone up. I am changing my pharmacy to Meijer.
October 2023
I'm torn on how to say this without tearing anyone down....Whitney is the best thing about this pharmacy. She is the go to, knowledgeable, friendly, professional, remembers me and my specific needs, and genuinely cares about all customers. Thank you Whitney. For being who you are and having a heart of gold
