Kroger is a popular grocery store chain that offers a wide range of quality food and household products from well-known brands. Customers can find fresh produce, meats, seafood, dairy, home goods, and even a pharmacy at their local Kroger store. The Kroger location on Schrock Road in Westerville is particularly praised for its excellent customer service. The store manager, Fal, is described as a "sweet person" who goes above and beyond to accommodate customers. The bakery staff, including Lisa and Dezahn, are also commended for their hard work and willingness to ensure customer satisfaction. Customers appreciate the bakery's ability to fulfill special orders. However, some reviews note that this Kroger store struggles with stock issues, especially for sale items, and the produce is not always fresh. There have also been complaints about rude self-checkout attendants and incorrect pricing of sale items. Overall, the Kroger on Schrock Road is a convenient one-stop shop for many customers, but the store could benefit from improved management and inventory control.
