Ann Taylor offers women a wide range of stylish and versatile clothing options suitable for both big days and everyday wear. The store features a variety of items, including tops, sweaters, pants, denim, dresses, skirts, suits, shoes, accessories, and cashmere. Customers appreciate the well-made and fashionable clothes, along with the helpful and friendly staff who provide personal attention and perfect suggestions. Many reviews highlight positive experiences with employees who are patient, enthusiastic, and eager to assist, making shopping enjoyable, especially for professional attire. However, some customers have noticed a decline in store selection and customer service since the COVID-19 pandemic. The store now has fewer items, and staff members are less approachable, which has disappointed shoppers who once enjoyed a more extensive selection and personalized service. Additionally, the quality of products, including cashmere sweaters, has reportedly decreased. Despite these issues, customers continue to find value in online orders, where they experience better service. Overall, Ann Taylor remains a brand with stylish options and helpful staff, but recent changes have affected the shopping experience in-store.
I just started shopping here about 6 months ago and have had the best experience. The clothes are well made and stylish and the staff is amazing. Every time I have received personal attention and perfect suggestions to match my preferences. Thank you all for old fashioned customer expereince.
November 2023
Attentive friendly staff, great location and selection, easy access
July 2021
Love this place here! They made everyone feel welcome and it's obvious they have an adoring client base. The shop was super organized and if you wanted help, it's readily there.
