DSW Designer Shoe Warehouse offers a mixed shopping experience. Customers praise the outstanding customer service of the staff, who go above and beyond to help find the right shoes, even in challenging situations. However, some report a lack of engagement from employees and limited color options, particularly in the men's section. Overall, the store provides a nice selection, with the helpful and friendly team making the difference for many shoppers.
Great experience today at the store! Had 2/3 shoes I needed In my size, had to order through the store the blue pair. Brandi, thank you for your outstanding customer service to help me get what I needed! Exceptional! Thanks again!
January 2024
I found shoes, but not one employee greeted me or asked if I needed any help as I wandered around. Even the checkout girl only said the total, and we are a bag less store.
December 2023
Nice but there wasn't much color variety in the men's section except for a few in the clearance and a few green shoes
