Huntington Bank offers a variety of banking options including personal and business accounts and wealth management through a large network of branches and ATMs. Individual branch experiences can vary based on the tellers and bankers. One reviewer found a specific location to be the best they have ever visited, noting service that was always top notch. On a visit, a banker clearly explained options without making the customer feel rushed and provided extra help. The efficiency of a different visit to close an account was also praised, with the process handled quickly. However, experiences with the bank's broader systems have been mixed. A long-time customer noted significant frustrations with the bank's digital balance tracking, describing anomalies where transaction displays were inconsistent and temporarily misleading, which adversely affected personal budgeting. This contributed to the customer's decision to leave the bank after many years. While that reviewer gave the specific branch a high rating for its in-person service, the overall rating for Huntington Bank was lowered due to these systemic issues. Another reviewer specifically complimented a staff member at an Ohio branch for being friendly, extremely helpful, and going above and beyond in service, calling them a credit to the company.
It's a saying " to have Hope"She is Truly a wonderful and caring person.
November 2022
We are doing a new addition to the 3 rd floor. Called the new port office.
April 2021
Went in to get online access to my 91 year old mothers bank account. I have POA. He said just enroll on line and it will be easy. Well I could not enroll on line because it would not take my phone number. Now it is too late to get answers from the bank. Don't act all confident and tell client what to do if it won't... read full comment