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“Had amazing service to get the right bed for me, assisting with the best deals for the right bed, and getting that bed to me in the right time frame. I was a complicated customer due to complicated circumstances and John helped navigate those circumstances without batting an eye. Very grateful for the experience.”
“The mattress set we wanted was in stock and the delivery date was good , only a few days to get it. Tony was very helpful, not pushy like some salespersons. Price was important to us and we got some discount on the price shown on the bed. Overall we were very pleased with our experience.”
“Store Manager in Avon, Bryan was just amazing! Friendly and knowledgeable; working with what we were looking for and to fit our budget. Delivery was available within a few days! We had visited a few mattress stores to get quotes, but Mattress Firm had them beat with pricing and warranty. Highly recommended!”
“Great experience! Lara was amazing at listening to what was important to us throughout our entire shopping experience and helped us find exactly what we’re looking for within our budget! Definitely recommend!”
“I was referred to mattress by appointment by my friend and anyone who needs a mattress I strongly want to refer. They’re reasonable in prices I’m very satisfied with them. He’s very nice and professional.”
“Nick had been extremely helpful during this process of selecting a mattress that works for my needs. Having shoulder pain issues it hasn’t been an easy feat to determine which mattress would suit me.
Nick is direct, knowledgeable, researches any questions you may have and is not pushy at all.
Honestly the best customer service I have experienced at a mattress company.
Thank you Nick!”
“Brooke was incredible in the store, assisting us in choosing a new sofa since our original order was taking too long. She was empathetic to our situation and helped us find the perfect alternative. I highly recommend asking for her help. Additionally, we consistently receive excellent customer service whenever we visit this North Olmsted store.
The delivery team brought the new sofa today and was fantastic as well. They handled everything with care and ensured the setup was perfect. They even made sure the sofa was working properly before leaving.”
“In and Out! We knew what we were interested in and within 10 minutes, it was purchased, and set for shipping! Black Friday deal took off $700 from the original price!”
“We purchased furniture for our entire home from Herman's Furniture & Design in Avon Lake. Peggy Nagel was our Interior Designer. We highly recommend her. She coordinated everything from area rugs, furniture, window treatments and accessories in our open floor plan. We couldn't be happier. She is very professional and enjoyable to work with and we were very comfortable working with her. She is excellent! Joe the owner”
“We were very impressed on our first visit. We solved a weeks-long search for a small kitchen table and chair set. Assistance we received was excellent. So was pricing, quality, and overall inventory. We will definitely return and recommend to others.”
“Thank you Northeast Factory for having the mattress of my dreams for the best price. Special shoutout to Adam for helping us out and answering all our questions!”
“We were looking for a new mattress with base. There are so many out there now it is overwhelming. After going to several other places that sold mattresses we went to Levin. Linda took such good care of us. She asked us questions that helped her understand what type of mattress she thought would fit us best. She then took the time to answer all of our questions while we tried out mattresses.
The delivery and set up went very smoothly.
We are very happy with our new bed and thankful for Linda's help in choosing it.”
“Lynn Downing is the perfect sales staff to help us buy the mattress of our dreams. She was able to give us choices and pointed out the pros and cons of every mattress that we looked into. Great experience!”
10AM - 9PM
26350 Brookpark Rd, North Olmsted
Mattress Stores
“I was looking to purchase furniture for my newly remodeled basement. The configuration on the floor was a good start and Paul helped me coordinate what worked for my space.”
“Well made Furniture and Essential that are Built to last. As a mother of Sons we have dressers that have been used daily for over 10 years and still look great! Never miss an opportunity to stop by and see what I must have.”
“Knowledgeable sales professional. Great value and top quality. Our last OMF set was 30 years old and still going strong. Delivery team were efficient and friendly. Can’t imagine a better product or service.”
“We recently bought a mattress at OMF after hearing of good experiences from family members. The salesperson, Davida, was very helpful with providing information and showing us different options within the store, without any high pressure sales tactics. She also explained the warranty and delivery information in detail before our purchase. Delivery was available as early as two days out and was easy to schedule. We were given a 4 hour delivery window and several text messages were sent updating us on delivery progress. The delivery team was courteous and professional. Our new mattress is comfortable and seems to be of high quality. OMF is a local company with a good reputation. Highly recommend!”
“John was extremely knowledgeable, informative, helpful and friendly. John took his time explaining everything & finding the right bed for us. We are looking forward to having our new bed! John is a great, non-pushy salesman.”
“Lisa was great! Went in for an office desk and walked out with 2 more items - she was super helpful in showing us options but also let us cruise around on our own. Definitely will be back when we are ready to upgrade more furniture for our home.”
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“The staff are so knowledgeable and helpful. No pushy sales. Just straightforward discussion. Love the loveseat we purchased. On time delivery.
The store seems small from the outside, but they display a wide variety of quality options inside. I went to many stores before finding Brian's. I will be back.”