“I recently had the pleasure of working with Trey at Verizon, and I couldn’t be more impressed with the level of service I received. From the moment I walked into the store, Trey was attentive, knowledgeable, and incredibly helpful.
Trey took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. He was patient in explaining the various plans and options, ensuring I was well-informed before making any decisions. His expertise and professionalism made the entire process smooth and stress-free.
Thank you, Trey, for your outstanding service! You truly exemplify what excellent customer service should be. Verizon is lucky to have you on their team.”
“I work with the same gentleman regularly ,who was so amazing. Before me there was this old lady who brought in two broken phones and left with one working phone, I saw him work a 14 hour day in 10 hours, He is an spectacular salesman too by the way he tried selling this lady a galaxy watch so it could count her steps. Too bad she was a cripple, but that didn’t stop him he cured her paralysis In order to sell her this watch.There wasnt outlet’s available to charge my phone so I saw this man get on a bike hook it up to my phone and peddle for 20 minutes to charge it.he is a saint, the most amazing , miraculous man I’ve ever met.”
“Lauren was Very helpful in restoring My Apple Laptop , she was professional and patient very well knowledged, glad we stopped in at this location we were very satisfied with the customer service and that she was able to resolve our issue without Hesitation highly recommend stopping in.”
“I walked into the Westlake AT&T store and was greeted by Shawn. Turned out Shawn was the manager of the store and a fine gentleman and very competent and knowledgeable about all products. I wound up upgrading my phone and obtaining a new Apple Watch. Shawn took care of the whole process with ease and in approximately an hour and a half had everything transferred and set up without any issues. I highly recommend anyone looking for AT&T service or products to use this Westlake store. I have been in other ATT stores and they do not compare to the service or attention given at this location.”