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“Bill did a great job, another local shop couldn’t/wouldn’t make the effort after charging me $160, don’t go there, you’ll go “broke.” I could tell from speaking with Bill, he’s got the knowledge and experience. Don’t waste your time anywhere else, just go to Procom.”
“My mom and went into the store with a complicated problem and Ashley helped us so well. She knew exactly how to help. She was professional, very kind, knowledgeable and had a smile the whole time. Ashley made everything feel easy and seamless. She rocks!!!”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“Visited the North Olmsted, Ohio store on a busy Saturday afternoon—definitely recommend making an appointment ahead of time. Service was excellent. Thomas was incredibly helpful, made everything quick and easy, and explained all our options clearly.
Even though the store was busy and a bit short-staffed, the entire team was friendly, welcoming, and worked well together. I also saw employees taking extra time to help an older customer save money, which was really nice to see.
Great experience overall—we left very happy with our new phone. Highly recommend!”
“Had some technical issues over the phone with their support team finally decided to go to the store physically and a young lady by the name of Aliena I do apologize if I got the spelling wrong, but she ended up helping me with my problem and even with the technical sport that she was talking to at first gave her such a hard time she ended up overcoming all that nonsense and got to the right person, and they both ended up taking care of the problem, but it was her Will and heart to keep on pushing through when she was getting a hard time in the beginning so I just wanted to say thank you very much and definitely appreciate that. Now that’s true customer service which a lot of places are missing now these days. Thank you”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“10/10 experience all around! My go to phone repair and accessory store. The owner and staff are amazing! I will not go anywhere else besides here! I come here at least a few times a month to get new screen protectors and cases because they are the most reasonably priced out of any phone store I’ve been to! At&T tried charging me 60+ for a case I found for $15 over here! I won’t go anywhere else!”