AutoNation Ford East Service Center is a large Ford service destination in Wickliffe, serving the northeast Cleveland area. Reviews describe the service as fast, courteous, professional, and top-notch. The expert, factory-trained technicians provide worry-free service, handling everything from routine maintenance to recall repairs. The process is noted for being easy, with simple appointment scheduling and accommodating staff. Customers report that repairs are done in a timely fashion, with one noting a full service and wash was completed within 90 minutes. The service department shows genuine concern, taking special care to explain everything, which leaves customers feeling confident and very happy. They are accommodating with situations like rescheduling and provide courtesies like shuttle service and car washes. Many customers highlight the helpful and courteous team members and would highly recommend this service center.
The people at AutoNation Ford East we wonderful. Matt got me scheduled immediately and it was smooth sailing. I had total confidence in them from the start. It was done when they said it would be and I couldn't be happier. I'd recommend them to everyone.
September 2024
The service department at AutoNationFord East is always very accommodating. My recent appointment had to be rescheduled due to weather, and Matt was especially helpful in doing so.
September 2024
Matt always does an amazing job. It’s why I’ve been a customer for years.
