Ken Ganley Subaru in Wickliffe is highly praised for its exceptional customer service and friendly staff. Customers consistently express satisfaction with both sales and service experiences, noting that all personnel are pleasant, helpful, and efficient in addressing their needs. Many appreciate the personal attention received during the car buying process, with staff going above and beyond to ensure a positive experience, regardless of the customer's budget. The dealership is particularly commended for its knowledgeable sales team, who listen to customer preferences and provide valuable information about vehicle features. The service department also receives accolades for its skilled technicians and welcoming atmosphere, leading customers to return for maintenance and future purchases. Overall, Ken Ganley Subaru Wickliffe is regarded as a dealership that genuinely cares about its customers and strives to earn their business with each interaction. With flexible hours for sales and service, it remains accessible for all needs.
This is my second Subaru outback and I really like my car. My sales rep, Joy, has been so helpful with all of my questions and needs. She always makes herself available no matter what and I truly appreciate that. I highly recommend coming here if you’re in the market for a Subaru .
August 2026
I was in for my semi-annual oil change for my 2024 ?Crosstrek. Brandon was extremely helpful and the work was done in a timely fashion.
August 2026
Thank you very much service consultant Giovanni Casella for his highly professional work.He quickly and promptly completed all the paperwork.He promised to keep us informed about the progress of the repairs,and kept his word.All of your work was completed efficiently and without delays.
