Wickliffe Country Place is known for its comfortable and warm environment, where the staff treats residents like family with compassion, kindness, and respect. The weekday staff receives praise for going above and beyond in their care, while some feedback suggests that weekend staff could be more attentive to residents' needs. Many appreciate the supportive and quick response from the staff, especially in difficult situations, highlighting the social service department as a standout feature. Residents have expressed gratitude for specific team members in therapy, nursing, and kitchen staff who contributed positively to their experience. However, the food has received mixed reviews, with some residents not enjoying the meals and encountering issues with the alternative menu. There have also been concerns about staff professionalism, with reports of loud behavior and inadequate supervision of residents. Overall, Wickliffe Country Place strives to provide high-quality care while ensuring residents can maintain their quality of life.
My Dad was there and he loved it there. The nurses treated him very good especially Leslie. I work there now. Unfortunately since covid our staff has been cut.We.worked hard during covid and since then we.are still working hard. Our administrator works very hard to make it a happy and safe place come and visit us.
March 2024
Overall the Facility is pretty good, and I really Love having In-House Dialysis, and I also Love the Nurses.
March 2024
I want to start off with saying that the the week day staff goes above and beyond or me, but the weekend staff can be a lot more attentive to my needs, and NO MORE EGGS!!!!!!! Thank You.