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“.........UPDATE DEPOSIT WAS RETURNED I'm giving them 2 stars until my security deposit is return. I moved out on January 31,23 and have yet to receive my deposit.i spoke to lady in the office (seems to not care about my concern about my deposit) said they have 45 days to return a deposit.state of ohio says 30days. If I don't receive my deposit by march 8,24 I will be filing a claim with the court.”
“I’ve been a resident at Gates Mills Place for about two years now, having moved to Cleveland from Texas. I must say, my experience here has been fantastic. I have no complaints. The staff is incredibly friendly, and the building is meticulously cleaned every morning. The maintenance team goes above and beyond, and our front desk concierge, Judy, always goes the extra mile for residents, even when some tasks are beyond her reach. I genuinely appreciate the staff at Gates Mills Place and thank you for consistently exceeding our expectations. I highly recommend K&D to family and friends. Last year, I even helped my grandmother and her husband move in at Gates Mills Place!”
“Hi Vantage team,
Thanks for addressing hot water problem on weekend! I know it is not easy to fix the problem for a whole building. The hot water runs very well in my apartment.”
“This is an excellent place to live. The office staff is very helpful and professional. The maintenance staff promptly responds to every concern and they diligently try to prevent any problems.”
“My toilet was running and Mike and his crew fixed it and now I don’t have to close the bathroom door to avoid the sound of running water. Thanks Tamarac Maintenance.”
“Not a resident. However, my sister, Amanda, and her two friends moved into this complex in November 2023. She took me on a tour of the property and her apartment earlier this year, and it is an exceptionally nice place to live. The apartment is spacious, has ample storage, and is up-to-date with its own laundry and fireplace. The grounds are well-kept, and there are some nearby private walking trails to enjoy. Any maintenance requests my sister had were promptly addressed (including replacing a broken dishwasher with a new unit), and other family members that visited lavished high praise on this complex.I nearly considered living here myself. However, the price is simply too high for me to afford as someone who would be living without a roommate. However, I don't think that should deter a friend group or small family from considering Cobblestone Court!”
“I love this place five start I do recommend to everyone, the boss here he is a good person, and maintenance and very quick , beautiful Wiew and fesh air in summer beautiful lake. Thank you Boss again this is Lien Le room 301 ☘️.”
“Martinez and his crew did a wonderful job. There was a major water leak. The bottom cabinets had to removed. Once the cabinets were replaced, Martinez had Igor do the patch work. OMG, Igor did an awesome job. K&D need to keep Igor at this building. His talent is amazing. My kitchen looks 100% better from the original state before the water leak. I appreciate the current maintenance staff and manger in this building. Thank you so very much.”
“I wanted to be placed on a wait list and expected a usual routine of coming for an appointment, answering questions and filling an application by hand. But I was pleasantly surprised. On K&D website I was able to do everything online, uploaded a photo of my drivers license and pdf of my bank statement, both filled in and signed the application electronically, from the comfort of my home. It took about half an hour or so. Didn't tour an apartment yet but I have lived in K&D owned apartments before and I know for a fact that they take care of their apartment buildings. Beats me why everybody else will have you do all this in person. C'mon now, it's the 21st century, after all. Kudos to K&D! I totally enjoyed the procress of filling in an application online.”
“I have lived in the townhouses in Wickliffe for about 3 years and have had no issues they even gave us a complementary carpet clean which turned out great! Brittany(I think that is her name?) in the leasing office is amazing she is always so nice and has a fast response time with any questions I may have. With everyone we have dealt with she is hands down the friendliest!
Our maintenance guy Jeff is super nice as well always makes small talk and says hi when we see him around the properties.”
“I lived in one of the smaller studio units here for two years, and had a great experience with this apartment complex. The area is quiet and parking is never an issue. The rooms retain heat well in the winter and the updated laundry rooms with phone app balances are never too busy. Office staff and maintenance were always courteous to me, and quick to reply to voicemails or emails. I moved out of state, but wouldn't hesitate to recommend people rent here.”
“Tia was absolutely & positively the best person to work with!! I absolutely recommend anyone looking into 444 to reach out to her and work with her. She made me feel so comfortable and welcomed to this new apartment. I can’t wait to continue working with her!!”
“Ever since the new maintenance guy they have hired yards are cleaned trash is always picked up he is extremely kind to the tenants and gets to the problem pretty quickly even after he's off work just wanted to say thank you for finally hiring someone that cares about the facility he cleans up the yards so there isn't dog poo everywhere ect thanks Rick your doing great really helps to know if something is broken you'll get to it with a smile ?”
“Idk what these people talking about but the staff are friendly and make sure that whatever is going on in your unit is fixed great prices and everything the maintenance ppl need more appreciation”
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“Tautiana welch is amazing she did great on going over every detail with me regarding the qualifications. I am looking forward to applying . Willoughby hill towers is a beautiful complex . It's very welcoming and clean .”