Cardinal Credit Union - Willoughby Branch is a not-for-profit financial cooperative owned by its members. The credit union's motto "People Helping People" is evident in the personalized service and individualized attention provided to each member-owner. The credit union offers a wide range of financial products, including Savings Accounts, Checking Accounts, Money Market Accounts, IRAs, and Share Certificates of Deposit, as well as various loan options. Customers have consistently praised the exceptional service they receive at the Willoughby Branch. Teller Karen is particularly commended for her courteous and helpful demeanor, while Olivia, Karen, Jocelyn, and Jill are all recognized for making customers feel welcome and valued. The staff's dedication to providing excellent customer service is a highlight for many members. Overall, Cardinal Credit Union - Willoughby Branch is highly regarded by its members, who appreciate the cooperative's commitment to personalized attention, competitive rates, and a welcoming atmosphere. The credit union's focus on "People Helping People" has made it a preferred financial institution for many in the community.
My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.
May 2023
Teller Karen at the Willoughby Branch is the best. She is always so courteous and helpful. I am always happy to deal with her as she is a wonderful example of the Cardinal Brand.
May 2023
I have been banking with cardinal for 20 years. The tellers are always awesome and handle business flawlessly.
