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March 2024 by Kristen Fonda
Can't believe what a poor job they did cutting my 8 year old daughters hair. They wouldn't let her father stand nearby to tell them how he wanted it cut so it was cut much shorter than we wanted plus it was uneven and just bluntly cut across the bottom. I had to snip some of the wildly longer strands myself after she got home.My daughter said the stylist kept asking her "doesthis look even?". She's 8...that'syour job as a stylist to be able to cut a child's hair evenly.
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March 2024 by Jan Sternisha
Fantastic been going there for 2 years
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March 2024 by Kody Dill
Lisa is the shiz I came in very last minute as a walk-in describe to her what I wanted and she nailed it in a timely manner
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January 2024 by Jennifer Kristensen
Erin from Great Clips in Willoughby is the Best!! Thank you Erin!Jennifer K. ?
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December 2023 by Susanne Evans
For the price I got the cut I needed
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December 2023 by Kimberly Ashton
Worst haircut ever....Update: Great Clips sent a voucher that Great Clips would not accept!
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December 2023 by Mario Delzoppo
This place is great. The hair stylists here don't run you through like cattle but actually take the time to cut your hair right. I usually ask for Nina because she is very meticulous and does a great job on my haircut. Highly recommend!
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December 2023 by Linda Potter
Erin was totally awesome . Customer service and cleanness " Perfection "
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December 2023 by Mary Lou
I signed in online, said 5 min wait. Sat down and waited and waited to be called while all chairs were empty and 2 girls were chatting and discussing their recent experiences, Not professional!
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December 2023 by Kelly Powell
Nina’s the best!
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November 2023 by Jennifer Green (Jen)
Great customer service
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October 2023 by Nicole Stevens
So I have came to this location twice now and it’s before they are closed and both times we get rejected by the same lady. I’m very discussed that I drive all the way here and was my gas to not get the service I came here to get. It’s open certain times for a reason and if I make it there in that time frame I should be able to get service I definitely will not be back for service again. I will take my business elsewhere. If you’re wanting service within the time frame they are open I would suggest to go somewhere else. To top it off she was very rude and pushy.
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October 2023 by Michael Palumbo
I started going to the Willoughby Great Clips eight yrs ago. A girl named Nina cut my hair. And she's the only one I go to, eight yrs running.
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August 2023 by Helena Toplak
My husband brought my autistic, 3 year old son to get his hair trimmed today (at the Willoughby on Euclid ave location). The lady that attempted to cut his hair stated that my son’s hair was “matted and was starting to dread itself”. My son is mixed- half white, half black. His hair is very coily and curly and instead of the lady stating that she didn’t understand his hair type and how to work with it, she proceeded to tell dad that his hair needed to be detangled and even tried to recommend products that are not conducive to African American hair. My son’s hair is NOT matted and is perfectly comb-able. The hair cut didn’t end up working out as she didn’t know how to work with my son moving/being frightened by the sounds of the clippers (this isn’t what I’m upset about though, as my son has sensory issues and struggles with haircuts); It is the fact that she was very rude and very insensitive about my son’s hair type. Hair salons/barbers need to be inclusive of ALL hair types. It’s 2023!! We should know by now that hair textures are different and you truly can’t call yourself a professional if you cannot work with all hair types. This place was absolutely disappointing and my son will not be going back.Service: Kids' cuts
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July 2023 by Paul Dorris
Nina is my regular stylist. The firsttime she cut my hair, I received quite a few compliments, so I have been requesting her ever since!Service: Hairstyling