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“Every time I've used this office, they've gone out of their way to be helpful and kind. Whenever I have a bulky or awkwardly shaped item that the p o can't deal with, I come right here. I've used them for over 5 years for many printing and shipping issues. They always go above and beyond to help me get the job done!”
“Every time I am at Staples in Mayfield Heights, I am able to complete my purchase in a short time with assistance from the associates in the store. I do not even need to walk up to the area where the items are, they just go over, retrieve them, check me out, and it is done!”
“Whoever that kid is who works here makes this store by far the best store to drop off an Amazon package at. There really is no point to go to any other UPS store or drop off point. Wander into this store with your package with a stupid expression on your face, and you will be taken care of extremely well!”
“My experience at the Mayfield store was outstanding. The care and concern for the timely completion of my order was comforting as I was deeply concerned due to the holiday which effected production. However the entire team at the Mayfield location made it happen. A special thanks to Christian!!!
Kai Love”
“The agent appeared very knowledgeable about packing items and conveyed confidence to me that made me feel good about my object arriving without any problems. I usually pack my own packages and this was my first time taking advantage of this service because i wasn’t confident that I could do a good job with this package. My daughter called to thank me for the gift and was extremely impressed by how well it was packed!”
“Love the location and all it offers . New Addition Aaron is Very knowledgeable, friendly, efficient and ALWAYS PROFESSIONAL. Knows the customer by name. A great asset to this establishment. Highly recommend this location.”
“I came in this morning to drop off a relatively awkward and heavy package. The young gentleman (I didn’t get his name) behind the counter was SO helpful and so pleasant. He seemed to be the only one working and he didn’t skip a beat. He was busy but smiled and was so polite. Whoever he is, he deserves some recognition!!!”
“I love this FedEx location, Mayfield rd .Always Friendly, knowledgeable and patient. I appreciate the assistance that you give to your customers .
Have a blessed weekend
Brenda”
“Every time I've used this office, they've gone out of their way to be helpful and kind. Whenever I have a bulky or awkwardly shaped item that the p o can't deal with, I come right here. I've used them for over 5 years for many printing and shipping issues. They always go above and beyond to help me get the job done!”
“The store manager, Bernard, at the UPS location on Mayfield – 13940 Cedar Road, University Heights, Ohio 44118 truly made my day. His customer service has always been five-star, even before we met in person, but officially meeting him today while handling business there was a breath of fresh air.
Hearing his upbeat energy, experiencing his willingness to help, and seeing that servant-hearted spirit in action—listen, that’s rare. And it matters. Today, tomorrow, and the days to come.
So kudos to you, Bernard, manager at the Cedar Road UPS Store. You are seen, you are appreciated, and your work does not go unnoticed. Keep it up, brother. And I pray your team continues to embody that same uplifting spirit.”
“The lady at the counter was amazing. My label printed funny and I had a box that didn't have tape on it. I wasn't sure how it's going to fit and she immediately took and said I already got it. I will take care of it. I know what to do. You are all good and gave me the receipt. It was such an amazing and seamless experience I will definitely be back to this location.”
“New ownership and it shows!! Management is great and the crew seems much happier too! A very different experience from what it used to be. They are happy to take your Amazon returns and don’t act like it’s a burden. Thank you to the new owners for all they are doing!”
11AM - 5PM
9215 Mentor Ave, Mentor
Shipping Centers
“Associate Hunter did a great job on Saturday helping a customer with many questions and concerns at checkout while remaining focused and professional. He was the only employee in the store at the time and about 6 people were waiting in line. We all I think were impressed with his performance and attitude.”
“Extremely friend staff, I use them all the time for Amazon returns and sales. They even have a station where you can self scan and drop your items in a box to return to avoid the line. Sometimes I feel like I'm the only one who uses it which is a plus for me since it means no waiting, it also does give you a drop off receipt too!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I had a problem with a package that I sent back to Verizon wireless months prior and the store manager went above and beyond to help me figure out the tracking number and told me when it was delivered to them, So I could prove to verizon that I did in fact return the disfective equipment”