The UPS Store #0357in Willoughby offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The locally-owned and operated business is committed to providing excellent customer service. Customers have praised the knowledgeable and helpful staff, who go above and beyond to assist them. One customer, Bre, was noted for her quick and efficient help with a return, while another, Jackson, was commended for his patience and kindness in assisting with multiple returns. The store has also been recognized for its focus on customer satisfaction, with employees like Ana Geiger and Parker Dugandzoc working to ensure a positive experience, even with specialized shipping needs. Reviewers have consistently highlighted the convenience of the location and the reliability of the mailbox service over the course of a decade.
The people at the Willoughby ohio UPS store are great. They helped me a lot. I go there always . But this time I needed help with my shipping. They were great. Tyagain
August 2026
Staff was very courteous on 8/8. Good job y'all! And the cute lady returning the two office chairs was a plus ;-)
August 2026
I came in earlier today and the three boys behind the counter were all very polite and efficient with me and everyone else they helped. Wonderful service!!!
