The UPS Store #0357in Willoughby offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The locally-owned and operated business is committed to providing excellent customer service. Customers have praised the knowledgeable and helpful staff, who go above and beyond to assist them. One customer, Bre, was noted for her quick and efficient help with a return, while another, Jackson, was commended for his patience and kindness in assisting with multiple returns. The store has also been recognized for its focus on customer satisfaction, with employees like Ana Geiger and Parker Dugandzoc working to ensure a positive experience, even with specialized shipping needs. Reviewers have consistently highlighted the convenience of the location and the reliability of the mailbox service over the course of a decade.
I have never had a problem with UPS! I would recommend UPS to everyone! Whatever you are sending off ! It usually takes no more than (3) days! Go UPs
June 2026
I had a problem with a package that I sent back to Verizon wireless months prior and the store manager went above and beyond to help me figure out the tracking number and told me when it was delivered to them, So I could prove to verizon that I did in fact return the disfective equipment
April 2026
Ny packages experienced an issue during shipment but Anna from this location was absolutely delightful and so helpful. She was communicative and informative during the whole process. Thank you Anna!
