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July 2023 by Google user
Used to be a great location but staff has changed. Went in at 10 am and only 5 customers in front of me, all but 1 were Amazon returns and still took 15 minutes. 4 employees with one basically supervising. One chose to \\\"clean up\\\" with a line out the door. Like choose a better time to clean up.
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June 2023 by robert felder
I’ve been going to this ups store for many years. The whole group is FANTASTIC! It’s not an easy job by any means but the employees work as a great team.
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June 2023 by A T
I had Amazon returns, knowing they were closing at 7pm I showed up 5 minutes before (poor planning on my part) the staff was great and patient with me. Will definitely go to this location again!
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May 2023 by chicagolocal tv.com
Without a doubt the most incompetent staff. Don’t waste your time or money. They lost my property refused to give me a refund although the package was insured. The experience here just horrible. Manger incompetent. Staff ghetto. You will regret it. So many other place you can go. Don’t be fooled by the environment.
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May 2023 by JAH White
This is the Absolute best UPS STORE on the planet earth. Staff is beyond helpful and care for their customers. Like no other .
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April 2023 by Josh Simmons
Ana and staff went above and beyond to help me with my auction shipping needs. I will definitely use again if I have anything in the area. Much appreciated.Josh
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March 2023 by J Wil
Very rude staff and bad customer service. We had a terrible experience and the staff made us feel unwelcome. Will not be returning to this location.
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January 2023 by R M
I’ve been a customer of this store for many years. This store has gone very downhill. Horrible recent experience. Unbelievably rude staff.
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January 2023 by Just Me
I have been here 3 times to drop off packages in the past year with most recent being the month of November 2022. Each time theh were quick to help, and the pkgs were received timely. Each time, I was in and out of there within 5 minutes or less.
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December 2022 by Lynn Gatti
Fabulous courteous staff- this is my UPS store of choice even tho there is one closer . So helpful!!!!
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December 2022 by Michael Webber (Mike123)
Very rude: Use any other store Wife will not go back
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October 2022 by Pam Pierce
They lost my previous return to Amazon, Amazon never received it. This time it's been 3 days and they still haven't even shipped it out. DO NOT USE THEM. ANYWHERE ELSE IS BETTER THAN THIS PLACE. They give you a piece of paper that says to call Amazon if you aren't getting your refund. But the problem is this UPS Store, not Amazon.
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August 2022 by Lisa Kenny
8/20...just did an amazon return....i didnt have my codes ready....the snarky boy that was working rolled his eyes & me...i called him on it....special.
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July 2022 by D L
They seriously charge $3 for a 4" piece of tape. I spoke with the manager briefly and offered no exceptions. However, they will generously sell you a roll for $9. Better off going to the post office or a neighborhood office. I understand the price of everything is going up, but this should not be tolerated.
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July 2022 by Paige R.
I had a great experience with an Amazon return. They were so helpful and made my packaging work when I thought there was no hope. Not to sound dramatic... but really they are awesome here!
