United States Postal Service
Post OfficesHours:
4040 Erie St, Willoughby OH 44094 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This location offers walk-in passport services and has friendly, professional employees who move through the lines quickly, despite the challenging parking lot. Customers have praised the excellent service provided by staff members like Malinda, Matilda, and Patty, who go above and beyond to assist and accommodate everyone.
Most Recent Reviews
May 2026
Malinda & Chris were incredibly kind, patient, and helpful. They both went above and beyond to make sure all of my needs were taken care of and that I fully understood my options. It’s rare to come across customer service this caring and genuine — I truly appreciate their help.
May 2026
Received no help from the multiple employees I spoke with after the tracking information was incorrectly updated on an important parcel by this post office. I was bounced around and left on hold until they ultimately hung up on me.
March 2026
Nice front entrance design, good items to buy,good lighting,goodlocation.
More Comments(117)
Nearest USPS Stores
- Willoughby, Ohio
