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February 2024 by Geoffrey B
Failed to deliver packages 3 times this month because they either lost it or don't feel like delivering it correctly. I have also been getting my neighbors mail instead of my own and am getting annoyed.
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February 2024 by Chaitanya Bhargava
The lady behind the counter couldn't figure out how to ship to Canada. Wasted half an hour
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December 2023 by Kelly Taylor
There's about a 25% chance that packages get delivered to the correct address, and they leave paper mail on the patio on the ground to get rained and snowed on and get blown into the yard by the wind. Yes, we have a mailbox. Which they have to pass to get to the patio, and calling only gets you to an automated system, so no help there.
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December 2023 by AMANDA WELLS
Very kind employees who move through the lines quickly. The parking lot is an absolute disaster though—those lines really need to be fixed
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December 2023 by Mando_76
Every time my packages get delivered here they ship them in a totally different direction and add days on to my deliveries.
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December 2023 by Matthew Doverspike
Destiny is the worst. Heard her yelling at people in the background and clearly did not want to help me. Go to another post office!
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December 2023 by Shannon Powell
I hate going to the post office, but every time I come here, I have such a good experience. Kind, quick, helpful.
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October 2023 by murkypuddle
Mistakes happen but it's how we all deal with it that matters most.This is a busy post office and they're always working hard when I go there. I recommend going earlier, to beat the lines and catch the employees at their best.
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August 2023 by Stacy Rose
The Willoughby post office delivered my package to the wrong house but the kicker they lied to me telling me my tracking number had someone else's name and address on it , well today it was delivered and my name and address was correct. They also told me they went to the house and verified the package had their name and address.
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July 2023 by Stacy Perry
Very friendly and the postal clerk helped me with a very positive attitude. Definitely go back.
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June 2023 by Devo Z
A pretty good Post Office apart from the rude woman called Julia that works there. Three stars lost because of her and her rude manner.I suggest they stick her in back where she does have to deal with the public.I always let the person behind go first if it is her calling me up to the counter.
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May 2023 by Nicolette The Baguette
I wish I could give 0 stars, we went to get our passports done, the lady working there had no clue what she was doing, not only did she give us the wrong application, the photos where the wrong detentions, and the lady didnt ask for even half of the documents required, if you have any self-respect you will not go here for passport applications. Our summer plans are ruined all because some lady couldn't be bothered to do her freaking job
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March 2023 by Eric Bereit
Have always had good service, knowledgeable, courteous and friendly.
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March 2023 by Jesse Mooney
started locking the doors from 7p-7a for "safety reasons"?? super inconvenient for customers who are unable to get to the post office during the day and not to mention...very inconvenient to the homeless woman that always sleeps in there when it's cold. safety reasons huh?? sure hope y'all gave her some resources before you kicked her out ?
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January 2023 by Matthew Hartmeyer
The worst post office I have dealt with and only getting worse. Management needs a shake-up.In the past, they have refused to deliver because a package was "too heavy" and available for pick-up. When I went to pick it up, it was still on the truck. When I went to get it a second time, it turned out that it was only around 20 lbs and very easily manageable.When moving, they forced me through a debacle because they decided that they no longer would distribute mailbox keys, so they decided to "return" them to the HOA, but had no clue where they are. It took over a week for the two sides to argue and find the keys.Now that I am at my new address, they have left packages at the wrong home multiple times and claimed packages are delivered when they are not.I just called about a package that was delivered to a parcel box, but they put it in the wrong box, so I have no way to access it. When calling in, I was told there was nothing they could do today, a message could not be left, and that I would have to call back next week.Every visit and call has been met by rude, highly condescending workers that have no interest in assisting or delivering packages.The worst part is that if you want mail at your address, you can't go elsewhere. At least I can visit other offices with nicer workers and better parking to ship packages.
