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“I recently bought the Terp Tap by Stache, as I was looking for something to vaporize dry herb. I had been recommended the Terp Tap as the product claimed it could do dry herbs and it had an interesting gimmick. But after attempting to use the device and ultimately burning the flower even on the lowest setting, I went digging on the company's website to find out that it does not function well with dry herbs even though there was no mention of this on the box or the instructions. At that point the device stunk of smoke even after cleaning.
Luckily the shop owner allowed me to return it as soon as she was available, gave me a good recommendation on a vaporizer pen, and then compensated me for the difference in price. She did this despite the smell and even after I told her I had damaged one of the atomizers on the Terp Tap while cleaning.
It's well known that most smoke shops generally do not offer refunds especially on used products, so this was really appreciated. Both the owner and the employee who sold me the first device gave great service and there is no blame to the employee as the product itself was quite misleading.
The new pen is working nicely 👌”
10AM - 8PM
1472 Mentor Ave, Painesville
Vape Shops
“I went to the vapor house yesterday. It was only my second time and I was really happy to see Jay! She helped me the first time, but I was in a hurry. This time I had more time and quite a few questions! Jay is not only a very good person, she knows her stuff! She is able to multi task too. While I was there asking questions and she would not only show it to me, she would ask if I had questions, then she explained. She never makes you feel like it was a stupid question.
You won't be disappointed with vapor house!”
“Been going there for years. Always get what I need. Very friendly and knowledgeable staff. With vape shops everywhere, I’ll go out of my way to go see Tony at Just Vape. 👍”
“The selection of concentrates and consumables is fantastic, and the staff are legendary. If you need glass, stuff to clean the glass, or adapters--they have it. Parking behind the store if the front is full. If you have questions, they can answer them. And if they don't know, they will find out next time you stop by.”
“Came in today Fri 6/6 my mom's 1 yr of passing and daughter and I wanted to get advice on somethings and JT and his coworker were great and accommodating. Ty very much and will. Be back JT God bless you”
“Been here a few times and every time I’m in, they’ve never let me down on selection, service, and overall quality. If you’ve never been in here, come in and check them out!”
10AM - 8PM
14439 Cedar Rd, Cleveland
Vape Shops
“Koata knows her craft. She answered all questions with confidence and showed me a new wall of goodies that I thought was not possible with a Sonder. Orrin is great too!”
10AM - 8PM
34280 Vine St, Eastlake
Vape Shops
“Employee was super cool and nice, and very helpful. I just wish this cart contained less Delta-8 than thcp or THCA..... Kinda disappointed in the unintentional misdirection.
Edit: I was provided a disposable of equivalent value that what was more of what I was looking for. Excellent shop, always takes care of me.
Hixotic HHC + HHC-P is one of their best products.
Always check your COA's! You gotta know what's in this stuff. The store encourages this.”
8AM - 10PM
30133 Euclid Ave unit c, Wickliffe
Vape Shops
“Kimberly was amazing and always has a great attitude and is very knowledgeable with products and service i highly recommend coming to the botanist for your products”
“Absolutely love this place. The vibe is always chill, and the staff knows their stuff. Whether you're looking for high-quality glass, vapes, rolling papers, or something a little more niche, they’ve got a great selection. Prices are fair, and the team actually takes the time to help you find exactly what you need without pushing anything on you. Super clean, well-organized shop too — definitely one of the best smoke shops around. Highly recommend!”
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“We just love this store. The owner, Matt, is a super great guy!! Very friendly, down to earth and has always been very accommodating. During Covid he actually brought our supplies to our house. I can’t say enough good things about Matt, or his store.”