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“Angelo was by far amazing handling several customers at one time bouncing back and forth I’m not sure how he does it. Great customer service great experience. This man knows his stuff. Amazing store customer service is top tier.”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“My family had a great experience with your staff. We felt welcomed as soon as we entered the store. We were given the opportunity to look at our own pace and were impressed. You have earned a forever customer.”
“We were welcomed at the door. We were shown and told where the couches were. We were asked a couple of times if we needed any help. But left to browse. We were finally ready the salesman was very friendly very helpful answered all our questions. Even showed us another option. We know the pricing was very good. So we went ahead and ordered. Helpful about letting us know approximate delivery to the warehouse and approximate delivery to our home. He did offer us an extended warranty. We had ordered all of our cabinets from North East Factory Direct ed with the gentleman who helped us then with the design and are very happy with the quality of the cabinets we got. The price was very good also.”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“I've bought several accessory items from this store. I purchased a Mantle Piece beveled mirror, dark oak, scratch and dent section ? Queen size bed frame excellent quality, The movers put in back of my truck with care. They were experienced. Very reasonable, No tacky or substandard merchandise”
“Visited the Legacy Village store and met with Sandy. She was a wealth of knowledge and guided us to the best mattress for our needs. Definitely a great overall experience.”
11AM - 6PM
23100 Broadway Ave, Oakwood
Mattress Stores
“My sister and I had the pleasure of visiting the Oakwood location. Salesman Reggie was polite, knowledgeable and very professional. He was completely committed to finding the perfect solution to our needs. I highly recommend Reggie!”
“Have been trying to put together an EOS mattress DIY….. would like more info….. but getting someone to call you back is between slim and none….. either business is so great they don’t need more…..or company not around for much longer…..either way…… NO ONE ever calls you back….. 3 times I tried….. hope you have better luck than me……great product….. horrendous customer service……… after speaking with JC….. and figuring out my situation…… I am changing my review to a solid 5…… fantastic response…..helpful in every way….. thank you JC……..”
“I made an appointment at the Pinecrest Casper store because I was able to lie down and compare mattresses. Jeffrey was knowledgeable, helpful, and kind. He answered questions and was readily available by telephone. Overall it was a good experience.”
“I absolutely love Sheely’s! This is my second large furniture purchase from them and all the items are wonderful. Brian M. was my salesperson on both occasions and went out of his way to make sure I made the perfect selections to complement my home. The delivery was top notch both times and I would highly recommend Sheely’s to anyone that is in the market for quality furniture!”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
“Heard how amazing they are from friends and family. I stopped in and met Rich. He was wonderful. Helped me find what I was looking for and set up delivery. Delivery guy, John was great as well. Wonderful experience and we love all 3 bed sets the 2 headboards we purchased as well. Thank you so much for making this painless.”
“Great place to buy furniture. Very good prices. Super nice sales people no pressure just answer any questions. Becky was my sales lady and she couldn't have been any nicer. I highly recommend shopping there.”
11AM - 7PM
1536 Golden Gate Plaza, Cleveland
Mattress Stores
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“The prices are great and the people who work there are very kind and helpful they always have a sale going on I came in to buy my 2 kids beds and they had such great prices I bought me one to we love our beds I would recommend them to everyone. Thank you mattress king”
“Good people, good products, good service and great deals! I highly recommend you check them out in Collinwood before you go spend thousands at all the other places in town!”
“Came in and met Nate today and new right from jump that he was a good dude. Gave me an outstanding price on an even better mattress. Can't wait to try this thing out and sleep like a baby thanks to Nate and his partner. You guys are the real deal. ?”
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“Absolutely love this place. Great prices and many different payment options. Usually I do the layaway but this time I did the snap finance option for my new sectional and it was so easy and fast. My whole house is furnished with them… bedroom sets, kitchen table, couches, end tables, coffee table, and more. Definitely recommend them if your in the market for new furniture”
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“David and his new associate in training were very kind, very knowledgeable in their presentation and demonstrations of the products on hand, which made the purchase we made and easy choice. It was a thorough start to finish experience that I was not expecting going into a Sleep Number store for the first time. I was impressed beyond expectations!! Thank you David”