Orvis is a well-regarded store known for its exceptional customer service and knowledgeable staff. Located in Eton, the team is friendly and helpful, often making customers feel more like friends than clients. They offer a wide selection of products, including various sizes and styles, ensuring that everyone finds what they need. Customers appreciate the staff's expertise, whether they are shopping for premium gear or seeking advice on repairs. One reviewer highlighted how the team thoroughly serviced a reel, turning it back to like-new condition while engaging in friendly conversation about local fishing. Orvis also hosts events like Fly Fishing 101, where staff demonstrate patience and skill, ensuring that participants of all ages, including kids and novices, feel welcomed and supported. The store is praised for creating an enjoyable atmosphere, with customers often lingering longer than planned, enjoying conversations and even cold beers. Overall, Orvis stands out for its passionate and personable team, making it a favorite destination for those interested in fishing and outdoor gear.
Thank you Dale, absolutely the very best of service!
October 2025
Lee was super knowledgeable about the Barbour line and made the experience easy and enjoyable. They had all sizes in stock for every style I wanted to try on. So thankful this Orvis store is in Eton — great service, great selection, and people who truly know their products.
January 2025
super helpful employees that were knowledgeable about fly fishing
