“Walked into the store for the first time with a specific request and Ryan was extremely helpful and provided me with an experience I've never had at a retail store. Will be back!”
“Lee was super knowledgeable about the Barbour line and made the experience easy and enjoyable. They had all sizes in stock for every style I wanted to try on. So thankful this Orvis store is in Eton — great service, great selection, and people who truly know their products.”
“I NEVER write reviews, which is exactly what I told Rhonda, my incredible saleswoman as she was checking me out.
A little back story first though: I’m visiting my brother in Cleveland and had a few minutes to kill until he arrived nearby for dinner. I also have a 15-month-old son, who isn’t always a fan of shopping.
Imagine my incredible surprise when I plop him down on my dressing room floor, only to pull back the curtain and see that Rhonda has pulled out a huge bag of toys for my son to play with! And it didn’t stop there… in between pulling me additional sizes and recommending new styles to suit my shape, she also ran back and forth to entertain and play with my son while I tried everything on.
I was so amazed and touched to find such an incredibly welcoming, family-oriented shop that I can promise the company it has a new customer for life. Thank you for hiring Rhonda and for creating such a beautiful corporate culture! Will definitely be back soon.”
“Love this store, well organized, the staff is friendly and helpful, in my experience they were able to help and complete a style for me, which I appreciated very much.”
“One of the faves! Age doesn’t matter there, and the girls are so genuine in their desire to help! I happened to shop there recently, and Kat was my excellent guide!”
“I was in desperate need of a suit for an unexpected professional situation while visiting Cleveland. Immediately upon entering Brooks Brothers, I was greeted by James and Brock, who helped me find the perfect suit, fit, and shirt. They were super kind, helpful, and professional. I will definitely recommend this location for excellent customer service.”
“The negative reviews almost scared me off but I went and had a great experience. I interacted with 3 employees, all friendly. I used the dressing room, no issue at all. I would absolutely return here for more purchases.”
“I love supporting women-owned businesses, and one of my absolute favorite places to shop is @_lisamoranltd_
Every time I walk in, I’m in trouble… because I want everything! The clothes are gorgeous, beautifully made, and they feel incredible on.
But what makes it even better is the staff—so kind, so knowledgeable, and always ready to help. I end up making it a whole social occasion because I adore being there.
Below is one of the many sweaters I have bought from the best Botique in the city whether it’s a mother of the bride or groom dress to something casual.
If you’re in Cleveland, Ohio and looking for something special, you must go see @_lisamoranltd_ and shop with my best bud @ellenm6287 who is truly the most fun stylist to spend time with.”