The Original Mattress Factory offers good quality mattresses made locally in Cleveland. Customers appreciate the no-pressure buying experience, allowing them to take their time to try out various beds before making a decision. The store features a broad selection of mattresses at fair prices, with up-front pricing and warranties. Visitors report helpful and accommodating staff, who assist in finding the perfect mattress within budget. Delivery service is timely and respectful, with drivers going the extra mile to help set up mattresses. Additionally, the business provides excellent customer service, including follow-up calls to ensure satisfaction with purchases. Overall, customers highly recommend The Original Mattress Factory for its solid mattresses and great service.
Chris did a great job explaining all the differences between the mattresses. Easy to work with and simple to make a buying decision!
September 2026
Excellent service. Chris helped us understand all of the options and when we came back in a second time for our final purchase he arranged for delivery at the absolute most convenient time. Highly recommend!
August 2026
Very informative and attentive. Highly recommended.
