I think citizens needs to hire more people. 2 is just not enough when u have a drive thru. I wouldn't even think about stopping on my lunch hour. Worst bank ever!
September 2023
Waited in line at the drive thru in Liberty on Belmont Ave. for 15 minutes before anyone even acknowledged me. Looking in the window it looks like only two employees. You need more help!!
March 2023
I’m new to citizens and used the bank for the first time today and had a very pleasant experience. The line was long and with only 2 tellers they both were working efficiently and still friendly. Nicci was my teller and she was great.
