United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
125 W McKinley Way, Youngstown OH 44514 Hours
About United States Postal Service
The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses nationwide. With over 30,000 retail locations, USPS is committed to providing secure and efficient services to its customers. This particular location in Poland offers walk-in passport services, and the staff is known for their friendly and patient customer service. Customers have praised the staff, particularly Ronda, for their understanding, professionalism, and willingness to guide them through the process, whether it's mailing certified letters or obtaining passports. Even during the busy holiday season, the workers were described as kind and nice, despite the non-stop activity. In contrast, some customers had negative experiences at other USPS locations, with staff being rude and unhelpful. However, the Poland branch stood out for its exceptional customer service, resolving issues promptly and going the extra mile to ensure customer satisfaction. Customers have expressed their appreciation for the staff's kindness and their commitment to providing top-notch service. Overall, the United States Postal Service, particularly the Poland branch, is highly regarded for its reliable delivery, wide-ranging services, and dedicated staff who strive to make the customer experience as smooth and positive as possible.
Most Recent Reviews
August 2024
me & my partner went in to get our passports for the first time and Ronda was very awesome. She was understanding and patient with us and walked us through the whole process. Took about 45 mins for the both of us to process our papers & get our photos with an appointment. Thank you Ronda.
August 2024
me & my partner went in to get our passports for the first time and Ronda was very awesome. She was understanding and patient with us and walked us through the whole process. Took about 45 mins for the both of us to process our papers & get our photos with an appointment. Thank you Ronda.
August 2024
Not having sent very much certified mail, Ronda confidently and efficiently walked me through the process! She was as professional as they come, and I couldn’t be more grateful she was there today!
More Comments(55)
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- Youngstown, Ohio