Cricket Wireless Authorized Retailer offers a mix of customer experiences. Many customers praise the staff, particularly Brandalyn and Johnna, for their helpfulness, knowledge, and excellent customer service. They go above and beyond to assist customers with phones and accessories. However, there are concerns about management decisions regarding plans, leading to dissatisfaction among some customers. Overall, the retailer has friendly staff but may need to improve communication regarding plan changes.
I don't like that Allan didn't warn me that they sold me a second one for the phone
November 2023
Was very satisfied with this experience. The assistant was very helpful and knew the merchandise well.
August 2023
I had the best experience, Brandalyn was so helpful and knowledgeable about every phone and accessories. Very kind and respectful! I highly recommend asking for her if you ever join cricket.
