KAY Jewelers is noted for its very kind and helpful staff, who are friendly, knowledgeable, and easy to work with. Customers report being greeted with a smile and appreciate the prompt and amazing service. The store provides helpful guidance on how to care for jewelry. Their repair shop does an amazing job, fixing broken items and cleaning and inspecting jewelry so it looks as good as new. Services include ring sizing, checking, and cleaning. Many customers express that they will definitely return and highly recommend the KAY Jewelers team for their excellent customer service.
My fiancé and I went to get our wedding bands. The two ladies that helped us were amazing and so helpful. Very interested in making sure we chose what worked in our daily lives and looked best on us. They even let me show off our engagement photos (which I am obsessed with)
August 2025
The lady who helped me was very understanding and kind from the Zanesville ohio store
August 2025
Nanette, Misty and Caitlin are amazing! Can’t go wrong when you visit them!!!