Cricket Wireless Authorized Retailer provides a generally positive experience for customers, with staff members like Natalie and LeAnn receiving high praise for their friendly and helpful service. Many customers appreciate the knowledgeable assistance they receive while shopping, especially when seeking the best deals or upgrading their phones. However, there are some concerns regarding the promotions offered, with one customer expressing disappointment over the upgrade cost being higher than expected. Additionally, a recurring issue mentioned is the store's inconsistent opening times, which can be frustrating for customers. Despite this, the overall sentiment is one of satisfaction due to the excellent customer service provided by the staff, making it a place worth visiting for wireless needs.
Would not recommend Cricket Wireless we had a $60 plan and they went up to $90
November 2023
We came to get our kids Christmas gifts and Natalie helped us out. She was friendly, professional and got us the best bundle deal possible. Everyone in the store was very pleasant ? overall 5 star experience!! Thanks Ada cricket.
September 2023
Came to add a line LeAnn was very sweet. She is so awesome always trying to give you the best deals. Great customer service!!