“I had a great experience at this AT&T store thanks to Shelby. After a Premier Wireless retailer messed up my account and left my phone not working, Shelby stepped in and fixed everything. He was knowledgeable, patient, and made the whole process smooth and stress-free. He took the time to make sure everything was working properly before I left. Really appreciate the help—highly recommend asking for Shelby.”
“I came in to pay my phone bill and I just love the service. The workers are so kind and helpful, especially Candle. She was so sweet and helped guide along the interaction. 10/10 one of the best stores”
“This review is for the store, not cricket overall. We have had cricket service for many years and have no problems with cricket.
This particular location however, the lady sold us a phone case that did not fit my husband's new phone, and put a screen protector on that also did not fit my husband's new phone. So we didn't realize it until we were outside.
When we went back in there was nothing she could do because, "it isn't giving me the option to do a refund."
So we had to buy a new screen protector and a new phone case that actually fit.
And had to pay for the ones that didn't.
Alittle bit upset with that.”
“Now that we out of the company. It’s been kind of heed to get everything situated. So if you are using Verizon use Josh at Altus location. he was willing to help, though. He was not making any kind of commission or anything else, and did not stop till he got what we needed.”