“I had a great experience at this AT&T store thanks to Shelby. After a Premier Wireless retailer messed up my account and left my phone not working, Shelby stepped in and fixed everything. He was knowledgeable, patient, and made the whole process smooth and stress-free. He took the time to make sure everything was working properly before I left. Really appreciate the help—highly recommend asking for Shelby.”
10AM - 8PM
1610 N Main St, Altus
Mobile Phones
“I came in to pay my phone bill and I just love the service. The workers are so kind and helpful, especially Candle. She was so sweet and helped guide along the interaction. 10/10 one of the best stores”
“I thought it was great. Sarah knew exactly what to do and how to do it. She helped me upgrade to a better phone and answered all me questions, and I took another friend there the very next day. Thank you Sarah you ROCK”
“Genesis was awesome and so helpful! She worked with me for 2 days with a total of almost 6 hours because the lifeline ppl kept kicking it back saying they basically needed my life story and every document in the world linked to me. Genesis very politely shut all that down and kept helping me with so much patience and friendliness!! Genesis was awesome.... She has the best customer service and you don't see people like Genesis very often anymore!! I'm glad I had the chance to share the customer service experience with her. Thank you Genesis for everything you do and that you did for me!!! I hope your company is proud of you and take pride in having you work for them!!!”
“This review is for the store, not cricket overall. We have had cricket service for many years and have no problems with cricket.
This particular location however, the lady sold us a phone case that did not fit my husband's new phone, and put a screen protector on that also did not fit my husband's new phone. So we didn't realize it until we were outside.
When we went back in there was nothing she could do because, "it isn't giving me the option to do a refund."
So we had to buy a new screen protector and a new phone case that actually fit.
And had to pay for the ones that didn't.
Alittle bit upset with that.”
“Now that we out of the company. It’s been kind of heed to get everything situated. So if you are using Verizon use Josh at Altus location. he was willing to help, though. He was not making any kind of commission or anything else, and did not stop till he got what we needed.”