Sparklight is a broadband provider serving over 1.1 million customers across 24 states. It offers fast internet with Gigabit speeds, advanced WiFi, and video services through its fiber-optic infrastructure. Customers find it easy to set up installations, and many appreciate the quick, professional work of technicians. The prices are often considered affordable compared to other providers, making it a popular choice for households with multiple devices. Service reliability is generally good, with few connection issues reported. However, some customers have expressed dissatisfaction with customer service, especially regarding weekend support and delays in resolving issues like underground cable burying. Despite this, many customers recommend Sparklight for its fast, affordable internet and good connection quality. The company also supports programs like the ACP, helping make services accessible for more households. Overall, Sparklight provides strong connectivity and entertainment options, with a few areas for improvement in customer support.
I have a different computer and did not know how to set up my email. Called, waited only one minute and Angela guided me to setting up. Thanks Angela, you saved my day. Linda
June 2026
Trevor was very kind and very efficient and seemed completely comfortable answering all of our questions. It was a pleasure having him set up our new Sparlight TV system.
May 2026
Has been okay here, but once the new company comes here i’m out… service is intermittent, they won’t come replace lines from the road that are damaged like i’ve asked them to, paying for internet that i'm not getting, and the customer service is terrible… so over it
