UScellular is known for its exceptional customer service, as highlighted by numerous positive reviews. Customers have shared their experiences of staff going above and beyond to assist them. A recent visit to the store involved a complex situation with a new iPhone order, but the team, including two managers and a corporate representative, quickly resolved the issue by retrieving a phone from another location and even waived the activation fee for the inconvenience. Many customers specifically praised employees like Nicole and Shaun for their professionalism and dedication. Nicole stayed late to ensure a seamless transition when a customer switched from another carrier, while Shaun was commended for his communication skills and willingness to help. Taylor also received accolades for his patience and ability to teach customers about their devices, making them feel comfortable. Overall, the friendly and helpful staff, along with a refreshed store appearance, contribute to a positive atmosphere. Customers appreciate the team's efforts in resolving issues and their ability to create a welcoming environment, making UScellular a recommended choice for cell phone and service needs in the Ardmore area.
The store manager was supper nice and very helpful in Ardmore store.
May 2024
Shaun went over and beyond to help resolve an issue on Wednesday for me! Such a great team, and I would definitely recommend them to anyone in the Ardmore area!
March 2024
Absolutely amazing service from Katarinna and Shaun! Definitely will be back !
