Cricket Wireless Authorized Retailer in Bartlesville, Oklahoma, receives positive feedback for its friendly and helpful staff. Customers appreciate the excellent customer service provided by employees like Mrs. Jaime, who is praised for her caring attitude and ability to resolve issues effectively. Rachel is highlighted as an outstanding representative, demonstrating patience, calmness, and professionalism even when faced with rude callers or multiple customers. She is recognized for going above and beyond, making customers feel valued and comfortable. Brittanie also receives compliments for her genuine and friendly assistance, making the process of getting a new phone smooth and easy. The store manager, Tosha, is known for her helpfulness and positive attitude, ensuring customers feel welcomed and well-informed. While some mention that the store may not be as popular as it once was, the focus on good deals without surprises continues to attract customers. Overall, the store is praised for its great service, friendly atmosphere, and staff who genuinely care about customer satisfaction.
I just want to say thank you cricket store in Bartlesville Oklahoma what Mrs jamie was such a great help and took care of us. She needs to be teaching customer service how to treat real people we aren’t robots we are people. Thank you so much Mrs Jaime for being our balm and helping us resolve our issues
October 2023
Not as popular as they used to be but if you off a good deal with no surprises or hip hop holler strings attached. Then you will attract customers
September 2023
If it wasn’t for my awesome customer service experience with Rachel I would not becoming back. Everyone else has always either been rude or short tempered. Thanks Rachel for fixing my issues and having patience with me! ??
